This portal lets you exercise the rights guaranteed by art. 18 of the Brazilian General Data Protection Law (LGPD — Law No. 13,709/2018). Fill in the form below and we will respond to your registered email within 15 calendar days.
| Right | What it means | Response time |
|---|---|---|
| Confirmation and access | Confirm whether we process your data and receive a copy | 15 days |
| Correction | Correct incomplete, inaccurate, or outdated data | 15 days |
| Deletion | Erase personal data processed on the basis of your consent | 15 days |
| Portability | Receive your data in a structured format (CSV/JSON) | 15 days |
| Consent withdrawal | Withdraw consent previously given | Immediate |
| Objection | Object to processing carried out on the basis of legitimate interest | 15 days |
| Sharing information | Know which third parties your data has been shared with | 15 days |
| Review of automated decision | Request human review of decisions taken by an algorithm | 15 days |
Protocol number:
We will respond within 15 calendar days to the email you provided.
Keep your protocol number for follow-up.
ANPD complaint: if you are not satisfied with our response, you may file a complaint with the Autoridade Nacional de Proteção de Dados (ANPD) at www.gov.br/anpd.